Services
Installation
We take care of sourcing, installing, configuring, testing, upgrading and maintaining almost anything that plugs into a wall or a network. To name just a few, we can help you with Servers, Backup, Networks, Desktops, Laptops, Wireless, Internet, Software, Email, Anti-Spam, Anti-Virus and Firewall solutions.
Support
IT Support is often given a bad name. With the amount of fire-fighting that goes on in the Industry, we can understand why. We are different. We work on your systems proactively and with a continual focus on total cost of ownership and value. We help you manage your IT, rather than letting it manage you. With regular infrastructure audits, advice prior to purchase, consulting on the best business systems, preventative maintenance and top quality service, you can finally be confident your IT systems are in good hands.
We support everything from desktops and laptops, through servers to custom software applications.
Monitoring
Our support can be integrated with our monitoring service, so that we become aware of potential problems before they cripple your business. You might notice your hard drive filling up, but you probably won't notice it overheating, your internet connection reaching saturation point or Windows fail to update itself against the latest threats. With our monitoring solution, we take care of these little things before they lead to bigger disasters like corrupted data, broken equipment or extended service unavailability.
Advice
IT systems are increasingly a critical component of a business' ultimate success or failure. Like any business decision, it pays to have the best advice and information at your disposal prior to making a decision. Waterfront IT is more than just the person who fixed your computer. We keep abreast of new developments in IT; train our staff and work together to come up with the best solutions for your business. We pride ourselves in providing plain English advice relevant to your particular business.
We provide advice on all aspects of your technology requirements; everything from purchasing a new computer to customising your workflow to meet your business objectives. Our advice isn't just about the latest products, but rather is tailored to your unique business context and encompasses systems, processes and people.
Products
Small Business Servers
We have developed the ideal small business office server. It's as little or as much as you want it to be: everything's included and enabled. For a low monthly fee, we provide a server that is continually upgraded, replaced if it breaks, automatically backed up and provides you with the following systems all in one convenient package:
File Sharing
Printer Sharing
Centralised Email
Spam and Virus Filtering
Internet Content Filtering
We don't just install servers, we support them as if they were our own. In addition to the features above, we manage your server so that it is:
Automatically backed up
Regularly audited for security breaches and updates
Monitored 24/7
Prices start at $300 per month including hardware, software, installation & maintenance.